Mobile devices are increasingly present in the market and have already become an indispensable tool in our day to day. Its comfort and ease of use are decisive factors for a strong change in our consumption habits. This directly affects the tourism sector and its unstoppable growth, which is why many hotel chains are already putting their minds into innovating and streamlining their services through this great tool.
Now the reception is on your mobile
Due to the fast growing in the sector, hotels are involved in a chaotic market with several fronts, such as the excesses in both supply and demand in the market or to serve an increasingly informed and demanding public. Therefore, all their technological efforts are focused on offering improvements and immediacy in terms of reception and customer service. These are the most used among the most prestigious hotel groups:
Apps for Check in: With this system we can say goodbye to the long queues form at the reception to check in. That is why many technology companies are already developing this type of apps which goal is to streamline the process, this way the solution is given to the waiting and the customer service is improved by the hotel.
The key in your mobile: Say goodbye to the uncomfortable situation in which leaving the key inside supposed to have to go down to reception for a copy, because thanks to the new apps the card key to enter the room will always be available on your smartphone.
These new mobile applications automatically activate the “key” of your room once you have checked in and it is deactivated at the moment you check-out of the hotel. The system to open the doors is based on wireless locks that are unlocked by Bluetooth or NFC. The results are so satisfactory that many hotels are already installing this system.
Assistance via WhatsApp: This is an option already used in many hotels, is use to communicate the guest needs to the hotel staff through this messaging system. Either to contact the reception before the arrival of the guest or for room service. It is anticipated that this system will have a rapid expansion in more hotel groups.
What if we run out of battery?
A mobile running out of battery during a trip is one of the most frequent problems when checking in and if we add not being able to open the rooms, the problem is even worse.
This entails a series of inconveniences both for the guest and the hotel, since this is an essential thing and the client will have to carry out a long process that will generate long queues, this will cause a poor quality service for others customers that can damage the image of the hotel.
Our mobile charging solutions
This problem would be solved with the installation of mobile charging stations. Depending on the size of the hotel and the influx of guests, we will place more than one at different reception points.
At Yupcharge we have more than 10 years of experience working in this type of charging stations, so our chargers are approved unlike others and we offer a secure charge to all hotel customers, regardless of the type of smartphone. Keep in mind that not all chargers would be indicated, these are our suggestions:
It’s a mobile charger that consists of a base of load (dock) connected to the current, with 10 portable batteries of fast charge and 2 exits USB.
One of the advantages of this hotel charger is that it offers charging without having to be connected to a power source, making it a very useful charging tool for the guest because the guest can recharge the smartphone while enjoying the common areas of the hotel . Other advantages of this Blues XL, is that the dock has on the sides a switch to turn the Blues charger on and off
Within our range of smart furniture you will find this fast-charging wireless mobile phone charger that integrates a standard Qi transmitter, which integrates perfectly the charging and connection for the user and futuristic facilities for the establishment.
Wireless charging is possible thanks to our Wireless Qi!